Sodikin
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Total activity14
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Last activity
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Activity overview
Latest activity by Sodikin-
Sodikin commented,
Hi,Need your help to match query or analytic things between Good Data and Zendesk Explore. Because what I know Zendesk Explore only had Knowledge Capture and Answer Bot for current, but on Good Dat...
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Sodikin created a post,
Can delete the creator threads on twitter via Zedesk
https://help.twitter.com/en/using-twitter/twitter-conversations#:~:text=Removing%20people%3A%20The%20people%20listed,checkmark%20icon%20to%20deselect%20participantsCurrently we have no solution for...
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Sodikin commented,
Hi Graeme,How could I custom that field?Thanks
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Sodikin commented,
Hi Brett Bowser Thanks for your advice, actually Survey satisfaction sent 24 hours before the ticket closed, so if user re-open the ticket after submitting satisfaction rate, the value from an attr...
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Sodikin created a post,
Request - Survey Satisfaction Date
Hi, Can some one help me to find attribute to show survey satisfaction date on Explore? Usually we are using satisfaction data from Insight, and will trying migrate to Explore, unfortunately didn...
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Sodikin commented,
I think as a global company, this feature should be Basic for Zendesk
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Sodikin commented,
Hi Andreas Schuster, Thanks your article save my day :)