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Andy Stanley

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Latest activity by Andy Stanley
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    Andy Stanley commented,

    1. Support
    2. ...
    3. Reporting and performance
    4. Why am I receiving unexpected bad satisfaction ratings?

    Also having this issue with Bad ratings on CSAT surveys that customers havent chosen.   Only had a handful of these, however I can understand the communities frustration when it is a wider problem....

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    • Andy Stanley
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    Andy Stanley created a post,

    Historical Talk reporting

    1. Community
    2. Feedback on Talk

    I can see that real time data is available through TALK. However it would be extremely valuable if we were able to get this level of data  for the previous day/week/month and would help address whe...

    • Andy Stanley
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