JISL
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Activity overview
Latest activity by JISL-
JISL commented,
when your update this , as this code is already done by you, but why not in this part. please update - take test mode, then live into real chat.
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JISL commented,
chat email transcript must be according to my(user) location not your location
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JISL created a post,
email Chat Transcript showing wrong timezone
Dear Sir, when i received email chat transcript , showing wrong time zone , its not my time. if this three snapshot shows correct time , then use same logic for email transcript time
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JISL created a post,
attachement file send by visitor not give any message or icon that your file sent
1) A is visitor and B is agent 2) A is sent an attachment file - b received 3) how A is know whether their file received or read or not 4) in short after send file or text by visitor , should know ...
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JISL created a post,
Visitor Comment or feeback related
suppose visitor share his comment or rate , then from my side auto message should send "thank you for sharing your valuble comment"
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JISL commented,
Dear Sir, i am facing problem while generating chat transcript , this transcript showing wrong time I HAVE SET THIS, BUT STILL THIS SHOWING we are using this for record purpose....
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JISL commented,
you can make reference data, from where refer same device. changing browser or device id is change, is normal thing. BUT SAME DEVICE, SAME BROWSER -- ID SHOULD BE SAME.
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JISL commented,
but why their ID changing, due to this we are confusing and not getting previous chat and visit count perfect. if visitor coming second, third time then this should fetch from database
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JISL created a post,
Visitor ID logic wrong
Answeredwhy use Visitor ID based on cache/Cookie. Simple logic, IF visitor is same , then ID is same, its not related whether cache deleted or not.once people visit generate its id and store in database. ...
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JISL commented,
waiting, when you update