Jeremy R.
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Total activity580
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Last activity
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Activity overview
Latest activity by Jeremy R.-
Jeremy R. commented,
Post-Mortem published November 17, 2020
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Jeremy R. commented,
Post-Mortem published November 17, 2020
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Jeremy R. created an article,
Scheduled Maintenance - November 16-17, 18-19, 2020 - Support Social Messaging Add-on - WhatsApp API Client Upgrade
Zendesk will perform critical maintenance which will impact performance for customers using the Support Social Messaging Add-on on November from 16-17 and 18-19, 2020. Region Date Start Tim...
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Jeremy R. commented,
Post-Mortem published October 27, 2020
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Jeremy R. commented,
Post-Mortem published October 27, 2020
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Jeremy R. commented,
Post-Mortem published October 27, 2020
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Jeremy R. created an article,
Change to Microsoft email forwarding causing Support email addresses to be disabled
Summary Zendesk recently became aware of some customers experiencing issues with inbound mail due to Microsoft disabling automatic forwarding to external addresses in Office 365. Potential Impact I...
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Jeremy R. created an article,
Scheduled Maintenance - DNS Maintenance - October 18 - 22, 2020
Update, 10/9/20: The maintenance windows scheduled for October 11th, 14th and 15th are on hold. The maintenance windows scheduled for Oct 18th, 21st and 22nd will proceed as planned. Zendesk will p...
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Jeremy R. commented,
Post-Mortem published September 28, 2020
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Jeremy R. created an article,
Scheduled Maintenance - October 5-7, 2020 - Support Social Messaging Add-on - WhatsApp API Client Upgrade
Zendesk will perform critical maintenance which will impact performance for customers using the Support Social Messaging Add-on from October 5-7, 2020. Region Date Start Time End Time ...