Hi @Jessica! Thank you for the article! I was wondering how do you apply this solution in order to see the percentage change for all the previous weeks (beyond last week and the week before)?
Hi, The link provided seems to be broken again: https://support.zendesk.com/hc/en-us/articles/203663606-Optimizing-your-knowledge-base-search-results-Web-portal-. Is there any new content on this t...