David Hall
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Total activity53
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Last activity
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Activity overview
Latest activity by David Hall-
David Hall commented,
Hi Fumiya Osaka, thanks for raising this. I'm seeing the same thing and the flow doesn't seem to be able to update custom fields, so I've reached out to our contacts at AWS for assistance. I'll u...
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David Hall created an article,
Announcing the launch of Zendesk as a destination for Amazon AppFlow
Amazon AppFlow makes the task of scheduling data synchronisation from Zendesk to AWS simple, supporting the batch export of a range of Zendesk data types including Tickets, Users, Organizations, an...
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David Hall created an article,
Announcing Zendesk as an API Destination from Amazon EventBridge
EventBridge API Destinations provide a low-code way to make API calls from your AWS account to Zendesk. Our existing Events Connector for Amazon EventBridge makes it easy to stream notifications ...
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David Hall commented,
Hi there, thanks for reaching out to us. Access to the Events Connector is dependent on your subscription, and I've realised we haven't explained that well here. Sorry for any confusion that's cau...
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David Hall commented,
Hi Bheemsen, If you wish to build your own solution our incremental export APIs are probably the best place to start. You might also like to consider using Amazon AppFlow, which facilitates regular...
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David Hall commented,
The integration between AppFlow and Zendesk has been enhanced with support for four new Zendesk data types. It now supports: Tickets Users Organizations Ticket Events Ticket Metric Events Guide A...
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David Hall commented,
Hi Sinead, that sounds like something we'll need to troubleshoot in detail. I'll reach out to you via a ticket so we can talk more. Jennifer AppFlow doesn't currently support sending data into Zen...
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David Hall commented,
Thank you all for your feedback. We've worked through a couple of teething issues with AWS and will updating the docs shortly to include details about the OAuth Client setup.
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David Hall commented,
Hi Dan, great question! Our Events Connector for Amazon EventBridge may be an option for you. It will stream events relating to your Users and Organizations into AWS. From there you could use a ...
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David Hall commented,
Peter Reynolds, apologies for the delay in coming back to you on your question! Scheduled (i.e. upcoming) and current (i.e. in progress) Maintenance incidents both appear in Guide, so long as at le...