Brandon Bishop
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Total activity14
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Last activity
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Activity overview
Latest activity by Brandon Bishop-
Brandon Bishop commented,
Hi Vincent Do you have any indication as to when this new dataset will be available? Kind Regards Brandon
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Brandon Bishop commented,
Hi! Is it possible to add tags to offline Messages from chat depending on the department they select? Since it only adds it after a chat is ended, my understanding is that it won't add it to offlin...
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Brandon Bishop commented,
Hi Is there any feedback on this feature request? Is it in progress or still being considered?
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Brandon Bishop commented,
Is there any planned date as to when this feature might be released? This would be very useful and very helpful for our team as well.
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Brandon Bishop commented,
Hi Nicole In my mind this can be used in every implementation. It can be a great way to send tickets generated from emails to the correct group of agents to resolve as quickly as possible.
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Brandon Bishop created a post,
Interactive Emails for the Customer
Good day I would like to suggest functionality that allows you to add clickable buttons to an email sent to a customer, when the customer clicks on the button it updates the specified ticket fields...