Suman Saha
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Total activity16
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Last activity
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Activity overview
Latest activity by Suman Saha-
Suman Saha commented,
Hi Dan, Can u clarify what u mean by the "clear Flag"? Were you able to achieve this requirement? if yes how?
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Suman Saha created a post,
To and CC information in Side Conversation message body
Hi Team, Is it possible to put the to and CC information in the Side conversation message body, when we create a side conversation from a Ticket conversation? Can some body guide me how to do that?...
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Suman Saha commented,
Hi ... I have a requirement like Vijaya Kumar.... We dont want the option (Show Original) in the translated chat....How to attain that? The below link from Duncan says ... I donot have access to th...
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Suman Saha commented,
Hi, Any body knows how to update the Zendesk Logo at the left bottom of Zendesk Support application? This is a bit urgent. Can someone help me. Thanks, Suman Saha
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Suman Saha commented,
Hey Pedro...Thanks for the help .... your suggestions worked great...Thank u again...
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Suman Saha commented,
Hi Charles, I need a help with customizing the help center..I have been able to customize the copenhegan theme as below: What I need is.... when the user clicks on any of the Buttons above, applic...
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Suman Saha commented,
Hi Charles, Can you point me to an article which describes how to add an image to the copenhegan theme.. I tried the following but is not able to follow this properly https://support.zendesk.com/...
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Suman Saha commented,
Hi Team, Sorry for being naive ... I'm new to Zendesk...I'm trying to follow the steps here... but wondering what exactly you are pointing as JS tab? When I click on View Theme --> Edit Code I see ...