+1 *Zoho - Zendesk integration would be nice. * Zoho offers a VFM CRM as compared to the 3 CRMs (MS Dynamics / Salesforce / Sugar) that are currently integrated in Zendesk. We've been using Zoho...
Just returned from solving a mess created by a customer CCing some Senior Management guys. These CCs could have been stripped off if this trigger were available to us. Please Zendesk add this soon.