Johannes

Total activity 57
Last activity June 25, 2019 03:29
Member since July 30, 2013 22:38

Following 0 users
Followed by 0 users
Votes 32
Subscriptions 19

Activity overview

Latest activity by Johannes

Johannes created a post, September 03, 2018 22:49
Ability to move to next email/response in the Zendesk thread
1. Community
2. Support - Product Feedback
With a long threads ticket, it is rather hard to see the next response that client / agent made. It would be nice to have the ability to move to the next response by clicking a button. Similar to...
- Johannes
- Created September 03, 2018 22:49
- 1 follower
- 0 comments
- 0 votes
Johannes commented, June 09, 2015 23:40
Hi Max, Please find below my feedback: I would like to BCC other people within our organisation (who is not part of agents group ; eg: CIO or account manager) ; the reason is, so that they ar...
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- Johannes
- Edited June 09, 2015 23:42
- 1 vote
Johannes commented, February 05, 2015 05:09
+1
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- Johannes
- Created February 05, 2015 05:09
- 0 votes
Johannes commented, February 03, 2015 02:10
Yes, I find it is annoying not be able to continue numbering after space (not only in article, but also in the ticket)
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- Johannes
- Created February 03, 2015 02:10
- 0 votes
Johannes created a post, November 19, 2014 11:19
Ability to print ticket without internal note/comment
1. Community
2. Support - Product Feedback
Hi, It would be nice to be able to print ticket without showing internal note / internal comment. Thanks
- Johannes
- Created November 19, 2014 11:19
- 24 followers
- 24 comments
- 29 votes
Johannes commented, November 22, 2013 00:23
+1 to this functionality I want ticket that has specific tag to exclude emailing users in the CC field (please refer to request #557405 for detail example)
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- Johannes
- Created November 22, 2013 00:23
- 0 votes