Adam Witek

1. Community
2. Feedback on Sell
3. Alternate Email for Contact in Sell

There's a field for "Secondary Email" that will do what you are looking for.

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• Adam Witek
• Created May 26, 2021 14:46
• 0 votes

1. Community
2. Feedback on Sell
3. Changing the Owner of a Company Contact and their Employees

I'm going to make your day Jay Clementson .... Oddly enough, if you add the "Company" field to your smart list, when you export the list it will have a "Company" column and also a "Company ID" colu...

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• Adam Witek
• Created May 05, 2021 16:45
• 2 votes

1. Community
2. Feedback on Sell
3. Ability to create a support ticket from Sell

You can already do this. See below

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• Adam Witek
• Created April 22, 2021 11:28
• 0 votes

1. Community
2. Feedback on Sell
3. Mechanism for recording/reporting on automated lead behavior

I'm working on the exact same issue and have gotten about as far as you have. There is no good way to report on the prospect's/customer's "journey". We built a multi-select field and add significan...

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• Adam Witek
• Created April 07, 2021 20:20
• 0 votes

1. Community
2. Feedback on Sell
3. Change "contact" customer status when the status of the associated "company" changes

Agreed, this seems broken or incomplete.

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• Adam Witek
• Created March 16, 2021 19:50
• 0 votes

1. Community
2. Feedback on Sell
3. Being able to create @ Groups for different departments

Agreed, this would be helpful.

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• Adam Witek
• Created February 17, 2021 22:09
• 1 vote

1. Community
2. Feedback on Sell
3. Data pollution when merging contacts in Sell / simplify contact merge in Sell

Agreed, the creation of new fields should be optional. Another Example, if you have a contact with a Company Name and nothing else, and then you merge it with another fully built out contact, it wi...

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• Adam Witek
• Created January 08, 2021 10:58
• 1 vote

1. Community
2. Feedback on Sell
3. Track Admin settings changes in ZS

Agreed! Related Post: https://support.zendesk.com/hc/en-us/community/posts/360051386534-If-I-could-have-only-one-thing-it-would-be-field-change-activity-logging

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• Adam Witek
• Created January 04, 2021 17:31
• 0 votes

1. Community
2. Feedback on Sell
3. Allow users to share smart lists with other specific users

Agreed!

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• Adam Witek
• Created December 21, 2020 20:12
• 2 votes