Adam Witek
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Total activity82
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Last activity
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Activity overview
Latest activity by Adam Witek-
Adam Witek commented,
Agreed, this would be helpful.
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Adam Witek created a post,
Deal Data on Contact Smart Lists
Deal data fields are not available on Contact SmartLists. This is limiting and doesn't allow me to find out key information such as... -Show me all the companies that have at least 1 active deal -S...
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Adam Witek commented,
Agreed, the creation of new fields should be optional. Another Example, if you have a contact with a Company Name and nothing else, and then you merge it with another fully built out contact, it wi...
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Adam Witek commented,
Agreed! Related Post: https://support.zendesk.com/hc/en-us/community/posts/360051386534-If-I-could-have-only-one-thing-it-would-be-field-change-activity-logging
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Adam Witek commented,
Agreed!
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Adam Witek commented,
Thanks Katie, because the Firehose API is only available on the Elite Plan, it would increase our annual bill 300% and that's out of the question.
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Adam Witek commented,
Fantastic news! I'd love to see an easy way for our support agents to create People Contacts in Sell and assign them to Company Contacts while they are in Support.
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Adam Witek created a post,
If I could have only one thing, it would be field change activity logging
It blows my mind that there is no way for us to see who, what, and when a contact's/lead's information changes. Our team is constantly in and out of contacts, making changes to customer fields, and...
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Adam Witek commented,
This probably won't make sense the first 5 times to read it, but the 6th time, it will, and the concept is very powerful. :) See image below. At step 3, I'm converting the State the customer chose ...
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Adam Witek commented,
WHOOO HOOOO!!!! I had to disable/re-enable the sell/support integration, but now I see the new panel. These look like awesome additions we'll start using tomorrow!