Maddy B Snyder
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Total activity37
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes19
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Subscriptions11
Activity overview
Latest activity by Maddy B Snyder-
Maddy B Snyder commented,
Hi Melody Quinn, thanks for confirming that you experienced the same change in behavior and the general timeframe in which this happened! I know there are definitely some workarounds to this issue,...
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Maddy B Snyder created a post,
Updated article sorting when adding a hyperlink
For those of you who have been editing help articles for more than six months, I'd like to know if you've noticed a change in behavior. Up until a few months ago, when I went to select a specific a...
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Maddy B Snyder created a post,
Improve article-editing experience to not lose unsaved changes
I'm sure there are a number of solutions that could be implemented to address the issue of losing edits in Guide, so I'm going to provide context of what I've experienced and propose a few solution...
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Maddy B Snyder commented,
Seven years later... Can someone from Zendesk please confirm whether a more user-friendly table (particularly aimed at improving formatting flexibility) is at least on the roadmap? The CSS others h...
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Maddy B Snyder commented,
Sure, thanks Amie. More accuracy, enhanced real-time search, and synonyms are what I'm generally looking for.
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Maddy B Snyder created a post,
Recommended plug-ins to improve Guide search
Zendesk's out-of-the-box search capabilities aren't fitting our needs. Does anyone have any suggested plug-ins to help improve the search functionality for our Help Center? And do you know if it co...
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Maddy B Snyder commented,
I'd like to add my input for this RFE as well. Not only would a "Notify Watchers" feature be helpful, but it would also be nice if anonymous users could follow an article or section as well. We are...