Marci Abraham
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Total activity234
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes57
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Activity overview
Latest activity by Marci Abraham-
Marci Abraham commented,
Hi Felix Stubner this looks like a great concept I have two questions: 1) do you have a Mac version yet? 2) about the security check for the user being in the Zendesk domain: does this allow only a...
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Marci Abraham commented,
I second what Luiz Carlos said. This app does not block users from uploading unwanted attachments, it just gives the agent the ability to manage them. This is totally useless from our perspective. ...
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Marci Abraham commented,
I would like to do some advanced CSS in Guide, particularly accordions, but other things as well. I have tried several options recommended in the Community involving Bootstrap, but they don't seem ...
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Marci Abraham commented,
Um, something happened when I cleaned up! I took out the id=XXXXX from each tag, and when I saved it, everything that used to be in the content block just vanished. Now I have to rewrite it. (My OC...
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Marci Abraham created a post,
After unlinking content block, artifacts remain
First let me say that I am loving the ability to add reusable content to our HC. This has been a long needed and long awaited feature! Today I encountered something that seems rather benign in its...
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Marci Abraham commented,
Official comment In case anyone else stumbles into this article like I did, what you might want (as a starting point anyway) is the solution provided here. Hope it helps someone!
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Marci Abraham commented,
I stumbled here while trying to figure out how to create tabs in my articles....found something about CSS in content blocks. What? Content blocks? Hmmmm.....so I landed here and WOW!! this might be...
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Marci Abraham commented,
Thanks again for your help on this Max McCal. My ticket was FINALLY escalated and the tech immediately realized that I had "allow end users to RESET passwords" disabled. This was part of our former...
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Marci Abraham commented,
Hi Madison Davis Thanks for the response and guidance to the new instructions! I do understand why the Get Help button is the answer bot, that makes sense. But the email reply (to my rejected suppo...
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Marci Abraham commented,
Thanks Max McCal. That is super good to know!! I have a ticket open (#6153785) but haven't heard anything back in a couple of days. Fortunately, I'm not in a big rush, but would definitely love to ...