Hi, I have two questions concerning ticket sync configuration. How can I check, what Salesforce case fields are mandatory? What if there are no corresponding Zendesk fields that match them?
Hi Dwight, thanks for a great article. I'm getting these logs each time I trigger the ticket sync: 15:37:33.0 (635763)|EXECUTION_STARTED 15:37:33.0 (641186)|CODE_UNIT_STARTED|[EXTERNAL]|Flow:Case 1...