Jenn Tomaszewski
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- Last activity
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Activity overview
Latest activity by Jenn Tomaszewski-
Jenn Tomaszewski commented,
+1Driving our customers to self help during our peak season on common questions is a goal of ours. We work in an industry with a lot of jargon (healthcare) so our customers can speak differently th...
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Jenn Tomaszewski commented,
We would also love this feature. We are currently trying to bring a QA process into Zendesk, which involves a drop down list with 200+ items. We're using this form for internal employees to create ...
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Jenn Tomaszewski commented,
Is it only user data that automatically syncs from support to Connect? Or does organization level data sync as well? @Brett You mentioned "only certain types" - Is there documentation on what types...
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Jenn Tomaszewski commented,
Where would this be script be added so it take affect for chats on guide (the Zendesk hosted help center)? Thanks!
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Jenn Tomaszewski commented,
Devan - Thanks for your response. That was a typo on my part. We have CompanyABC under both of our brands (both without a space) and we aren't able to create a second organization in Zendesk under ...
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Jenn Tomaszewski commented,
Do organization names have to be unique? We work directly with small businesses (who are organizations for us in Zendesk). Those businesses may have two accounts with us, one under each of our bran...
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Jenn Tomaszewski commented,
Great! ThanksMadison Davis
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Jenn Tomaszewski commented,
If users are deleted (soft or permanent) in support, does that also delete them from Connect? Thanks!