Hannah Voice
- Total activity 51
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 8
- Subscriptions 24
Activity overview
Latest activity by Hannah Voice-
Hannah Voice commented,
Hey Carl Cassar I don't use the Chat dataset myself but I think I know what you mean. Many times I've tried to add an attribute to drillthrough but then it appears blank. This article explains why....
-
Hannah Voice commented,
Hi Carl Cassar I have found it pretty tricky at times to ensure that the drillthrough results match up to the query results. As I understand things, drillthrough doesn't take metric level filters i...
-
Hannah Voice commented,
Is it possible to configure drillthrough for this query? At the moment, the drillthrough pulls all ticket updates, rather than just the group reassignments. I tried adding a filter on Update channe...
-
Hannah Voice commented,
These are fantastic improvements, thank you! 🙌
-
Hannah Voice commented,
Hey Melissa Norton! Thanks so much for the screenshot. Strangely, I only see PDF. Do you know if I have to enable the Image option somewhere so it appears? 🤔 Thanks so much in advance!
-
Hannah Voice created a post,
Is it possible to export Explore charts as images?
I can't find a way to export charts as images, only CSV, Excel, or PDF. Is that right? It seems a lot of hassle to export to PDF and then convert to JPEG. I saw on the website there is meant to be ...
-
Hannah Voice commented,
Plus one! Three clicks to delete one query. I have ~500 queries to delete. 😣
-
Hannah Voice commented,
Thanks Hillary Latham, I think that's what I'll do... I just really wish I'd done it when I started created queries hehe! 🙈
-
Hannah Voice created a post,
Cleaning up old queries
AnsweredHey community friends 👋 Has anyone figured out a good way to clean up old queries in Explore? I have hundreds of unused queries (from where I have cloned Zendesk default dashboards, or created test...
-
Hannah Voice commented,
Hey Jeremy Holmes I completely agree with you. I was really surprised this wasn't available when we moved to Zendesk (we came from Help Scout). In case it helps, we decided to create a separate das...