Linda Laggos
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Activity overview
Latest activity by Linda Laggos-
Linda Laggos commented,
We are on Guide Professional and I would like the template for Sections to look like the template for Categories, but I don't see how to do that. Is that possible with Guide Professional? I can't e...
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Linda Laggos commented,
Our software involves 4 different end user types who need to access the knowledge base (ZenDesk Guide) for different purposes. Therefore, we want to keep all four quite segmented. I know that I can...
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Linda Laggos commented,
Thank you! Perfect!
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Linda Laggos commented,
Hi Maggie, Thanks for the quick response. I do want to ensure that I understand the way this works. Reader/end user segmentation is done at the article level only. So, that means that all end us...
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Linda Laggos created a post,
ZenDesk Guide (Professional) content segmentation for end users at the Category level?
Our organization's subscription includes Guide Professional. I am trying to set up an SSO structure that will authenticate end users by role not only into our software, but into ZenDesk Guide at th...