Linda Laggos
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Total activity15
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Last activity
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Activity overview
Latest activity by Linda Laggos-
Linda Laggos commented,
I created a Gather Community including all of the topics and while I can add Community Topics and Posts, I have lost my ability to edit existing topics. I still am an Admin in ZenDesk and retain al...
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Linda Laggos commented,
I've tried this solution and it does not work for me. I've provided snippets of code with no response from Support, unfortunately. Can Support reach out to me directly?
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Linda Laggos commented,
HI there, Yes, I tried to do that as well. No change when viewing as an end user.
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Linda Laggos created a post,
Cell Padding in tables not working
Hi, My table cells don't have enough padding. Please see attached picture to see how things look. I already tried adding this code in: .article-body td, .article-body th {padding: 20px;} But...
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Linda Laggos commented,
We are on Guide Professional and I would like the template for Sections to look like the template for Categories, but I don't see how to do that. Is that possible with Guide Professional? I can't e...
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Linda Laggos commented,
Our software involves 4 different end user types who need to access the knowledge base (ZenDesk Guide) for different purposes. Therefore, we want to keep all four quite segmented. I know that I can...
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Linda Laggos commented,
Thank you! Perfect!
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Linda Laggos commented,
Hi Maggie, Thanks for the quick response. I do want to ensure that I understand the way this works. Reader/end user segmentation is done at the article level only. So, that means that all end us...
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Linda Laggos created a post,
ZenDesk Guide (Professional) content segmentation for end users at the Category level?
Our organization's subscription includes Guide Professional. I am trying to set up an SSO structure that will authenticate end users by role not only into our software, but into ZenDesk Guide at th...