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Ignacio De la Llave Lorenzo

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Latest activity by Ignacio De la Llave Lorenzo
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    Ignacio De la Llave Lorenzo commented,

    1. Community
    2. Explore Q&A
    3. Comparing 2 custom date ranges

    Answering to myself here as I think it might be useful for other users.   It is possible to compare 2 different ranges by creating 2 datasets and 2 identical queries that use each dataset.   You ca...

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    • Ignacio De la Llave Lorenzo
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    Ignacio De la Llave Lorenzo commented,

    1. Community
    2. Feedback on Support
    3. SLA in views - Change the translations to use just SLA - Takes way too much of the limited space

    This is actually big issue for Spanish translations as it takes around 25% of a regular screen.     We would be happy if you would just remove the title of that column or change it with "SLA"

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    • Ignacio De la Llave Lorenzo
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    Ignacio De la Llave Lorenzo created a post,

    Comparing 2 custom date ranges

    Answered
    1. Community
    2. Explore Q&A

    Hello, I am trying to have a Dashboard that compares 2 user-defined date ranges. For example, I want to select This week as period 1 and Last week as period 2 and see the tickets created this week ...

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    Ignacio De la Llave Lorenzo commented,

    1. Community
    2. Guide Q&A
    3. Verifying with Google Search Console

    Thanks Ryan for such a complete answer. We tried the second way and worked perfectly.   Regards,

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    Ignacio De la Llave Lorenzo commented,

    1. Community
    2. Guide Q&A
    3. Verifying with Google Search Console

    Hello, Is there a way to verify separately different areas of help center? For example, we would like to separate Support languages in our help center but if we use document_head.hbs it seems that ...

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