Jon Braga
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Activity overview
Latest activity by Jon Braga-
Jon Braga commented,
Update: This has been acknowledged as problem by Zendesk and now we are waiting for a fix. Until then we have had to stop using this integration.
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Jon Braga commented,
Agree. We have created triggers to know about new replies, but it still isn't bullet proof.
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Jon Braga created a post,
URL issues with Slack Side conversations
We launched the Slack integration via Side conversations today but might have to revert because of formatting issues. Our use case is Tier 1 agents are working with a back office operations team. T...