Hey Ben, Thanks so much for posting this (https://support.zendesk.com/hc/en-us/community/posts/360034889934-Welcome-Emails?page=1#community_comment_360009053573). I added my comment and upvoted. W...
We use the guide feature as an internal KB only so similarly this feature is really a negative for us. We have no way to disable it but do have information in our Guide.