Ulrich Spies
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Total activity19
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Last activity
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Activity overview
Latest activity by Ulrich Spies-
Ulrich Spies commented,
Katrin Leinweber I can't see that button for columns too.
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Ulrich Spies commented,
Really disappointing that such an easy feature is not being established since years. Zendesk Product Specialist Please add the possibility to customize search result columns for "tickets" and maybe...
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Ulrich Spies commented,
We already thought Zendesk is having a bug, because we didn't found lots of replies from our suppliers. Therefore an extension of the search functionality regarding side conversations is a must hav...
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Ulrich Spies commented,
Liebe Zendesk-Community, einige unserer Kunden senden Anhänge in E-Mails als Screenshot, so dass diese keine echten Dateianhänge sind. Dementsprechend kann man die Anhänge beim Erstellen einer Nebe...
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Ulrich Spies commented,
Hi Oliver Tietze ... thanks for your quick response. I didn't knew that macros are actually working within the side conversation. Is there an article somewhere about how to activate it?
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Ulrich Spies commented,
Product Team: We are using the Collaboration add-on frequently for third-party conversations, but lately experienced two major issues that affects our daily work as well as acceptance within our co...
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Ulrich Spies commented,
Hi Andrew, thanks for sharing this awesome solution to show multiple brands within Zendesk email templates. Would you be so kind to send one sample ready to copy into the overall email template in ...