Anders Feijen

Total activity 9
Last activity October 22, 2019 06:57
Member since October 09, 2019 11:46

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Activity overview

Latest activity by Anders Feijen

Anders Feijen commented, October 22, 2019 06:57
Hi Thomas and Dan. Thanks for replying. I think you are absolutely right about the GDPR issue, agents should not send out whole conversations to third parties. We'll have to find another way, I'll ...
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- Anders Feijen
- Created October 22, 2019 06:57
- 0 votes
Anders Feijen commented, October 18, 2019 07:10
Hi Dan! Thanks for replying, I should have described my case from the start. So our case is that we are a ferry line between Sweden and Denmark, collaborating with other ferry lines for combinatio...
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- Anders Feijen
- Created October 18, 2019 07:10
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Anders Feijen commented, October 17, 2019 07:57
Hi Arnoud! Did you figure out how to automatically convert comments from specific senders to internal notes? Best regards,Anders
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- Anders Feijen
- Created October 17, 2019 07:57
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Anders Feijen commented, October 16, 2019 14:20
Hi all. The company I work for has been using Zendesk for about a month now. The process of adapting from an MS Outlook point-of-view is beginning to show results, tickets from e-mails are being re...
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- Anders Feijen
- Created October 16, 2019 14:20
- 0 votes
Anders Feijen commented, October 09, 2019 11:48
Hi Hannes! We're facing the exact same problem with our headset from Jabra (Engage 65). Did you solve your problem and if so, can you provide some feedback on how you proceeded? Best regards
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- Anders Feijen
- Created October 09, 2019 11:48
- 0 votes