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Latest activity by Ed
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    Ed created a post,

    a11y Feedback for the Answerbot Widget integration

    I am not certain this is the best place to post this.  We have been reviewing the Zendesk widget, specifically with the Answerbot integration.  We see some opportunities to make a11y improvements. ...

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    Ed commented,

    Also interested in joining across data sets.  We can today join Answer Bot metrics to a ticket fields in the legacy reporting system. I see that some ticket related fields are available in Answer B...