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Anderson Santos

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Activity overview

Latest activity by Anderson Santos
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    Anderson Santos commented,

    1. Support
    2. ...
    3. Workflows
    4. Using placeholders

    Hi there! Is there a placeholder that shows the number of Incidents assigned to a Problem ticket?

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    • Anderson Santos
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    Anderson Santos created a post,

    How to measure my agents activities on unique tickets?

    Answered
    1. Community
    2. Explore Q&A

    Hi, there! I'm struggling creating a dashboard on Zendesk Explore that shows our agents activities with the following requirements: 1. If I save a ticket as Pending or Hold, I'll get 1 activity poi...

    • Anderson Santos
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