
Yair
-
Total activity8
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes3
-
Subscriptions2
Activity overview
Latest activity by Yair-
Yair commented,
Hi Brett, I understand the difficulty of altering code, I'll just point out this thread started 2 years ago.
-
Yair commented,
Hey Jeremy, I went through all this a few months ago and the conclusion I reached after lengthy consultation with the Zendesk team is that if you have one agent, tickets are automatically changed f...
-
Yair commented,
I'd like to echo what's been said here by Owen and Emma and others - automatically changing the ticket status from new to open is a problem and a nuisance. It's obviously a bug, because when there ...