Júlio César

Total activity

23
Last activity

February 22, 2021 22:59
Member since

January 09, 2020 13:11
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4
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9

Activity overview

Latest activity by Júlio César

Júlio César commented, February 12, 2021 13:36
Por favor, algum retorno dessa solicitação? Além dos números WhatsApp não estarem aparecendo, também não estamos conseguindo responder Facebook Messenger, os usuários estão entrando com nomenclatur...
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- Júlio César
- Created February 12, 2021 13:36
- 0 votes
Júlio César commented, February 08, 2021 15:49
Olá, depois que ativamos o Mensagens no Zendesk, os números de telefone para os nossos tickets de WhatsApp pararam de ser exibidos (alguns são exibidos, mas a maioria não). Sabem me dizer se é um p...
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- Júlio César
- Created February 08, 2021 15:49
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Júlio César commented, November 23, 2020 16:51
P.S.: There's no way to talk with Zendesk by chat.. your article Nicole S. is very out to date.
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- Júlio César
- Created November 23, 2020 16:51
- 0 votes
Júlio César commented, November 18, 2020 10:09
hey Kamolchanok Jittrepit, I was trying to figure it out too, but as far as I know, there's no way to do that unfortunately :(, which is very annoying.
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- Júlio César
- Created November 18, 2020 10:09
- 0 votes
Júlio César commented, November 06, 2020 19:29
Awesome feature :)
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- Júlio César
- Created November 06, 2020 19:29
- 1 vote
Júlio César commented, September 30, 2020 19:09
Hey Jacob, we were with the same problem. Unfortunately you must be a Zendesk Suite member to see this option, even if you have agent workspace enable.Amy Malka, I'm trying to add this facebook cha...
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- Júlio César
- Created September 30, 2020 19:09
- 1 vote
Júlio César commented, September 28, 2020 14:54
Prezados, Preciso de um suporte, nós temos várias macros registradas no nosso Support. Quando fizemos a migração para o Suite e integramos o social messaging, alguns agentes estão conseguindo usar ...
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- Júlio César
- Created September 28, 2020 14:54
- 0 votes
Júlio César commented, September 25, 2020 16:07
Olá, nós possuímos um sistema próprio de telefonia e nosso desenvolvedor está com algumas dificuldades em relação a criação do front (apps para utilizarmos com o talk partner) e colocarmos para rod...
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- Júlio César
- Created September 25, 2020 16:07
- 0 votes
Júlio César commented, January 10, 2020 11:24
Ajudou bastante Luiz, muito obrigado :)
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- Júlio César
- Created January 10, 2020 11:24
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Júlio César commented, January 09, 2020 13:11
Olá,Sabem me dizer se a mudança para o servidor Amazon Web Services já foi realizada?
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- Júlio César
- Created January 09, 2020 13:11
- 0 votes