Audrey

1. Community
2. Chat Q&A
3. Questions regarding Zendesk Chat v2 SDK for iOS and Android

Hi Greg - Community Manager , Can I ask if you have any insight into part 4 of the above? 4. Is there a way where I can pass the Visitor Notes from my mobile app using the Zendesk Chat v2 SDK for i...

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• Audrey
• Created December 08, 2020 13:28
• 0 votes

1. Guide
2. ...
3. Answer Bot
4. Why is Answer Bot not suggesting articles via email for requests submitted through the web form?

Hi any updates on this or anyone found a work around ?    

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• Audrey
• Created February 12, 2020 12:03
• 3 votes

1. Guide
2. ...
3. Working with Answer Bot
4. Best practices: Helping Answer Bot find the right articles more easily

Is there a reason why the Knowledge Capture does a much better job at actually serving up the right articles? Answer Bot's performance is really unreliable and even when the exact search term is pu...

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• Audrey
• Created January 20, 2020 14:07
• 1 vote