Matt Taylor
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Total activity26
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Last activity
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Activity overview
Latest activity by Matt Taylor-
Matt Taylor commented,
@... would this be possible? It seems like we are all experiencing the same pain point.
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Matt Taylor commented,
Ah, I believe it might be that our theme has been brought over from the preCopenhagen days and therefore doesn't provide those options. You will not see the advanced settings described in this arti...
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Matt Taylor commented,
Jennifer Rowe The steps under "Setting visibility for home page and knowledge base elements in your standard theme" don't appear to be totally accurate. I can't locate a Settings panel once within ...
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Matt Taylor commented,
Trapta Simon Blouner I've had the same thing, whereas we can see the banner when signed in but anon/external users aren't seeing it. I tried Simon's suggestion but didn't find that it helped. I'll ...
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Matt Taylor created a post,
Revert to last published state - "unpublished changes in editor"
As with most people, testing layouts in Dashboard is very much trial and error, but the current version doesn't allow you "revert to last published state" and the unpublished changes in editor mess...
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Matt Taylor created a post,
Trying to pin-point rule
AnsweredHi! I'm working at changing the way our support articles are structured, and while testing the forms found I was seeing CheckSubmit You must set a ticket style Previously, ticket style was being ...