Jessica Strozyk

Total activity

90
Last activity

October 29, 2020 13:35
Member since

November 04, 2019 14:59
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Votes

27
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36

Activity overview

Latest activity by Jessica Strozyk

Jessica Strozyk commented, October 29, 2020 13:33
Was there a change to this app? We just installed it but there are no groups displayed in the table (other than the default group) and in the export that column is empty. If I filter by group, I ge...
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- Jessica Strozyk
- Edited October 29, 2020 13:35
- 0 votes
Jessica Strozyk commented, September 08, 2020 13:20
I have the same issue as Sarah and Natalija: No more link in the scheduled email. Furthermore, the attached picture is cutting off important elements of the report, and I don't see an option to adj...
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- Jessica Strozyk
- Created September 08, 2020 13:20
- 0 votes
Jessica Strozyk created a post, July 03, 2020 09:30
Make Explore usable on small screens
1. Community
2. Feedback on Explore
Hello, I'm using Explore on a 13 inch laptop with a 24 inch external screen. I often have trouble with the display on both these screens. For example, the list of all dashboards is not fully shown,...
- Jessica Strozyk
- Created July 03, 2020 09:30
- 5 followers
- 2 comments
- 1 vote
Jessica Strozyk commented, June 08, 2020 12:29
Graeme Carmichael Thanks a lot! That was the problem.
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- Jessica Strozyk
- Created June 08, 2020 12:29
- 0 votes
Jessica Strozyk created a post, June 04, 2020 15:39
D_COUNT aggregator showing SUM for custom metric
Answered
1. Community
2. Explore Q&A
Hi everyone, I have created a custom metric that is supposed to give me the Ticket ID when there is a value in a certain metric: So far so good. This is working. Unfortunately, when I then use the...
- Jessica Strozyk
- Edited June 04, 2020 15:46
- 2 followers
- 2 comments
- 0 votes
Jessica Strozyk commented, May 18, 2020 16:06
12 days is too long, usually it's way faster (although I also have some tickets that have been untouched for over a month but these are quite complicated ones). Contact someone on their personal em...
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- Jessica Strozyk
- Created May 18, 2020 16:06
- 2 votes
Jessica Strozyk commented, April 08, 2020 15:06
Based on what I read in this post, Google Analytics and other tracking tools should show few page views and searches than the Zendesk Help Center reporting overview (because of the exclusion of bot...
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- Jessica Strozyk
- Created April 08, 2020 15:06
- 0 votes
Jessica Strozyk commented, March 26, 2020 16:19
Hi Chris, thanks a lot! If I could now just pick the 7th previous element, I would start my weekend a day early ;) But this already is a huge step forward for our reporting. Thank you!
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- Jessica Strozyk
- Created March 26, 2020 16:19
- 0 votes
Jessica Strozyk commented, March 26, 2020 11:16
Hi Chris, Thanks for the suggestion. However, if I understand this correctly, this solution only works, when you have different metrics that you want to compare (like solved and created tickets in ...
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- Jessica Strozyk
- Created March 26, 2020 11:16
- 0 votes
Jessica Strozyk commented, March 25, 2020 17:25
Does anyone know how to achieve the same thing in Explore?
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- Jessica Strozyk
- Created March 25, 2020 17:25
- 0 votes