Dave Foster
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Activity overview
Latest activity by Dave Foster-
Dave Foster commented,
You can still do this in V2, but you have to import the jQuery library in your Guide theme:https://support.zendesk.com/hc/en-us/articles/360037983854-Importing-or-upgrading-jQuery
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Dave Foster commented,
I really don't understand why this isn't available as a normal trigger action. If a ticket is assigned to group Human Resources, cc <EndUser> for example, seems like the simplest thing. If you can ...
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Dave Foster commented,
It turns out that all the jquery customizations will in fact work with the updated Templating API v2. After reading a little more into it, I found information to import a jquery library here. Thank...
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Dave Foster commented,
Now the question is how do we do this in the API v2 templating, since it seems all the previous customizations will not work. I made a terrible mistake and deleted my v1 Copenhagen theme and now no...
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Dave Foster commented,
There's one thing that is a big downer about using this code to hide the system fields. If you have any Required Fields, and the customer doesn't fill it out, once the system reloads the page to sh...
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Dave Foster commented,
There's one thing that is a big downer about using this code to hide the system fields. If you have any Required Fields, and the customer doesn't fill it out, once the system reloads the page to sh...