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Alexander Reid

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Latest activity by Alexander Reid
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    Alexander Reid commented,

    Went to create a view and also discovered this is not natively supported, hoping this gets added soon!

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    Alexander Reid commented,

    +1 for BCC'sHow has this not been not built already?Sounds like your product team is dealing with the consequences of an inflexible product design for CC's, probably done 10 yeas ago, that makes th...

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    Alexander Reid commented,

    This is a glaring weakness in terms of overall design for Zendesk's products and related services. I was expecting to be able to access the Support page using my agent credentials, only to be met w...