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Gaurav Parbat

Zendesk Product Manager
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Activity overview

Latest activity by Gaurav Parbat
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    Gaurav Parbat commented,

    1. Support
    2. ...
    3. Tickets
    4. Can I add custom ticket statuses?

    ---User Research Invitation--   Hello Everyone!   Custom Ticket Status has been a long outstanding request for Zendesk Customers. We would like to know how this would impact your Zendesk instance a...

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    • Gaurav Parbat
    • Created
    • 0 votes
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    Gaurav Parbat commented,

    1. Community
    2. Feedback on Support
    3. Customize Status Field Values

      ---User Research Invitation--   Hello Everyone!   Custom Ticket Status has been a long outstanding request for Zendesk Customers. We would like to know how this would impact your Zendesk instance...

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    • Gaurav Parbat
    • Created
    • 1 vote
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    Gaurav Parbat commented,

    1. Community
    2. Feedback on Support
    3. Customize Status Field Values

    Hello Everyone,   I understand that customizing ticket statuses has been a long outstanding requirement. I can confirm that Zendesk has this feature scheduled in our product enhancement pipeline. T...

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    • Gaurav Parbat
    • Edited
    • 3 votes