Jean-Baptiste Brière

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Latest activity by Jean-Baptiste Brière
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    Jean-Baptiste Brière created a post,

    Gather reporting in Explore


    There is a few information about the Guide usage, that is currently not available in the predefined Explore Dashboard. It would be interesting to add more capabilities to the Guide dashboard in Exp...

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    Jean-Baptiste Brière commented,

    One solution for sending CSAT through social messages could be to use the satisfaction placeholders in a message to send a rating link. https://support.zendesk.com/hc/en-us/articles/203662156-Zende...

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    Jean-Baptiste Brière commented,

    I faced the same disconnections issues as described above, solved by switching from a Trial SF account to a Developer SF account. Now this is working fine. Please tell me if this sloved your issues.