Avatar

Barrett Brewington

  • Total activity
    11
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    6
  • Subscriptions
    2

Activity overview

Latest activity by Barrett Brewington
  • Avatar

    Barrett Brewington commented,

    1. Support
    2. ...
    3. Email
    4. Adding support addresses for users to submit tickets

    Thank you for your reply, Devan. Since we already had SPF records in place for our domain, we didn't need to add again. We just added the other email address in the Email Channel Settings, then cre...

    • View comment
    • Barrett Brewington
    • Created
    • 0 votes
  • Avatar

    Barrett Brewington commented,

    1. Support
    2. ...
    3. Email
    4. Adding support addresses for users to submit tickets

    Good afternoon. My organization would like to add a second support email to handle requests for a particular group. When setting up this secondary address, do we need to add SPF records for that ad...

    • View comment
    • Barrett Brewington
    • Created
    • 0 votes
  • Avatar

    Barrett Brewington commented,

    1. Community
    2. Feedback on Support
    3. Update when I "take it"

    Good morning, almost afternoon. My company is new to Zendesk and we are having a hard time getting around this feature. The system we just migrated from automatically updated the ticket once an age...

    • View comment
    • Barrett Brewington
    • Created
    • 0 votes