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Barrett Brewington

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Activity overview

Latest activity by Barrett Brewington
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    Barrett Brewington commented,

    Thank you for your reply, Devan. Since we already had SPF records in place for our domain, we didn't need to add again. We just added the other email address in the Email Channel Settings, then cre...

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    Barrett Brewington commented,

    Good afternoon. My organization would like to add a second support email to handle requests for a particular group. When setting up this secondary address, do we need to add SPF records for that ad...

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    Barrett Brewington commented,

    Good morning, almost afternoon. My company is new to Zendesk and we are having a hard time getting around this feature. The system we just migrated from automatically updated the ticket once an age...