Emil Pop

Total activity

41
Last activity

February 10, 2021 11:45
Member since

December 04, 2019 15:30
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8
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13

Activity overview

Latest activity by Emil Pop

Emil Pop commented, February 10, 2021 11:45
David Gillespie, Thanks for the update. I am available, just let me know. Please know that after adding the bot, we did not change any setting on discord or on zendesk side. Regards, Emil
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- Emil Pop
- Created February 10, 2021 11:45
- 0 votes
Emil Pop commented, February 10, 2021 08:10
David Gillespie, The bot "died" again...it's not answering any command: -> /support ticket name -> /set Any ideas in regards to what's going on? We want to add it to our main server soon, but our c...
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- Emil Pop
- Created February 10, 2021 08:10
- 0 votes
Emil Pop commented, February 10, 2021 07:23
David Gillespie, I shared this as well on https://support.zendesk.com/hc/en-us/community/posts/360004252487-Joining-the-Discord-Integration-EAP?page=2#community_comment_1260802314710. Can you pleas...
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- Emil Pop
- Created February 10, 2021 07:23
- 0 votes
Emil Pop commented, February 05, 2021 09:27
David Gillespie, We see that as admin you cannot execute the "/set" command, this can only by execute by the discord owner. Is there any way we could configure the integration so that this command ...
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- Emil Pop
- Created February 05, 2021 09:27
- 0 votes
Emil Pop commented, February 05, 2021 08:16
Hi David Gillespie, thanks for replying back. No, there were no changes on our end. But now that you mention it, what permissions are needed at the discord server level? I don't recall seeing them ...
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- Emil Pop
- Created February 05, 2021 08:16
- 0 votes
Emil Pop commented, February 04, 2021 16:55
David Gillespie, Did you modify deploy a fix today or yesterday? We suddenly see that the bot is reacting to our commands. Not sure why all of a sudden it works, can you please advise? Regards, Emil
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- Emil Pop
- Created February 04, 2021 16:55
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Emil Pop created a post, February 04, 2021 10:03
Shared admin rights for user management
Answered
1. Community
2. Support Q&A
Hello, We have a situation were we would need to share admin rights to other agents in order to trigger user email verification/or to add new user in the platform. As far as we can tell the zendesk...
- Emil Pop
- Created February 04, 2021 10:03
- 2 followers
- 1 comment
- 0 votes
Emil Pop commented, February 03, 2021 07:43
Thanks David Gillespie. Sure, looking forward to your reply. Regards, Emil
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- Emil Pop
- Created February 03, 2021 07:43
- 0 votes
Emil Pop commented, February 02, 2021 08:29
Hello David Gillespie, I confirm that there is no other bot using this command. The permissions are the same ones set during the integration process, I did not change anything. Please see the scree...
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- Emil Pop
- Created February 02, 2021 08:29
- 0 votes
Emil Pop commented, February 01, 2021 16:52
Thanks for the update Rhyan. We did actually several times, but without success. David Gillespie any updates? Regards, Emil
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- Emil Pop
- Created February 01, 2021 16:52
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