Caitlin Parlee
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Activity overview
Latest activity by Caitlin Parlee-
Caitlin Parlee commented,
Are we able to restrict reps from being able to listen to calls that are not theirs? We do not want our Reps to be able to listen to eachothers calls on a ticket.
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Caitlin Parlee created a post,
Restricting access to other reps calls
Hi there, We are looking to restrict the access of other reps listening to eachothers call on tickets. We want only supervisors to be able to listen to the calls. Each rep should be able to liste...