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JJ Miclat

  • Total activity 16
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Activity overview

Latest activity by JJ Miclat
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    JJ Miclat commented,

    Hey Scott! JJ here, PM at Zendesk, we actually deployed an update to fix this on March 25th - co-incidentally right after your post. Could you check your instance again and report back if ticket re...

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    JJ Miclat commented,

    Hey Pedro, If you have Require authentication to download enabled, agents could still send attachments to end-users via the ticket editor, by clicking on the paper clip icon in the toolbar. 

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    JJ Miclat commented,

    Hey Neil! JJ here, PM at Zendesk, we actually deployed an update to fix this on March 25th - co-incidentally perhaps after your post. Could you check your instance again and report back if ticket r...