Shannon Anahata
-
Total activity209
-
Last activity
-
Member since
-
Following0 users
-
Followed by1 user
-
Votes7
-
Subscriptions163
Activity overview
Latest activity by Shannon Anahata-
Shannon Anahata commented,
Updated with date change. Due to some delays in ensuring our customers will not be adversely affected, we will be pushing back the date to November 12th.
-
Shannon Anahata commented,
Hi Andrew, I'm very sorry that this post came across as alarming. I have updated it to include the work we've done to carefully account for any customers who might be affected. We'll be running ano...
-
Shannon Anahata created an article,
Custom objects: Announcing schema functionality changes starting November 12, 2020 at 10AM PT
Background Sunshine custom objects currently have loose schema enforcement rules. For example, object records are not validated against their object type. On November, 2020, at 10 am PT, we'll chan...
-
Shannon Anahata created an article,
Announcing relationship-based permissions for Custom Objects EAP
We're excited to share that we've expanded permissions capabilities for Custom Objects to now include configuring a rule that is relationship based. Think of it the way end-user requester permissi...
-
Shannon Anahata commented,
We're still working on this. It's a planned feature addition, but we don't have a timeline for when we'll be able to deliver quite yet.
-
Shannon Anahata created an article,
Scheduled Maintenance - February 29, 2020 - Custom Objects
On Saturday February 29th from 08:00PM UTC - 08:20PM UTC, Zendesk will be performing database maintenance on Custom Objects to further improve performance and reliability. Date Start Time End ...
-
Shannon Anahata commented,
Yes! Still coming. We're targeting later this month for our first round of sign-ups.
-
Shannon Anahata created an article,
Release Notes thru 2017-12-08
Zendesk Support New Two updates to the sandbox page: https://support.zendesk.com/hc/en-us/articles/360000035448-Two-updates-to-the-sandbox-page Fixed Nothing new this week --------------------...
-
Shannon Anahata created an article,
Release Notes thru 2017-12-15
Zendesk Support Public - New Stuff When pasting tables into your ticket editor via an API, you can now set "width" attributes on TABLE, TH and TD elements as part of the HTML content. This helps y...
-
Shannon Anahata commented,
Is this different than having a search API? We have just released into beta a change events API that allows for the collection of object record create, update, and delete events. Sounds like you're...