Shannon Anahata
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Last activity
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Activity overview
Latest activity by Shannon Anahata-
Shannon Anahata commented,
Hi Andrew, I'm very sorry that this post came across as alarming. I have updated it to include the work we've done to carefully account for any customers who might be affected. We'll be running ano...
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Shannon Anahata created an article,
Custom objects: Announcing schema functionality changes starting October 22, 2020 at 10AM PT
Background Sunshine custom objects currently have loose schema enforcement rules. For example, object records are not validated against their object type. On October 22, 2020, at 10 am PT, we'll ch...
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Shannon Anahata created an article,
Announcing relationship-based permissions for Custom Objects EAP
We're excited to share that we've expanded permissions capabilities for Custom Objects to now include configuring a rule that is relationship based. Think of it the way end-user requester permissi...
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Shannon Anahata commented,
We're still working on this. It's a planned feature addition, but we don't have a timeline for when we'll be able to deliver quite yet.
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Shannon Anahata created an article,
Announcing new Custom Objects admin enhancements
We're excited to share that Custom Objects has a new look in Admin Center and it includes our new role based permissions for agents and end-users that allow you to control access to your Custom Obj...
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Shannon Anahata created an article,
Announcing the general availability of the Custom Objects Search API
We're excited to announce the release of Custom Objects Search. This feature is only an API for the time being. You can search the Sunshine object records in your account by one or more property v...
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Shannon Anahata created an article,
Introducing role-based permissions for Sunshine custom objects
The Sunshine team are pleased to announce new role-based permissions for Sunshine custom objects. This new functionality provides the following three significant changes to custom objects permissio...
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Shannon Anahata created an article,
Scheduled Maintenance - February 29, 2020 - Custom Objects
On Saturday February 29th from 08:00PM UTC - 08:20PM UTC, Zendesk will be performing database maintenance on Custom Objects to further improve performance and reliability. Date Start Time End ...
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Shannon Anahata created an article,
Announcing permission policies for custom objects (early access)
We're releasing our first version of permissions policies for custom objects. This is a way to set CRUD (create, read, update, delete) permissions at the object type and relationship type level for...
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Shannon Anahata created an article,
Sunshine Custom Objects API improvements
Announcing major improvements and additions to the Custom Objects API! First, the Jobs endpoint now includes update and delete functionalities for object records, and delete for relationship recor...