Shannon Anahata
- Total activity 148
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Activity overview
Latest activity by Shannon Anahata-
Shannon Anahata commented,
Yes! Still coming. We're targeting later this month for our first round of sign-ups.
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Shannon Anahata created an article,
Announcing the Sunshine Select plan
We’re excited to announce two brand new Sunshine plans joining our Zendesk family, Sunshine Enterprise and Sunshine Select. Sunshine Enterprise will continue to be included with Support Enterprise...
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Shannon Anahata created an article,
Release Notes thru 2017-12-08
Zendesk Support New Two updates to the sandbox page: https://support.zendesk.com/hc/en-us/articles/360000035448-Two-updates-to-the-sandbox-page Fixed Nothing new this week --------------------...
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Shannon Anahata created an article,
Release Notes thru 2017-12-15
Zendesk Support Public - New Stuff When pasting tables into your ticket editor via an API, you can now set "width" attributes on TABLE, TH and TD elements as part of the HTML content. This helps y...
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Shannon Anahata commented,
Is this different than having a search API? We have just released into beta a change events API that allows for the collection of object record create, update, and delete events. Sounds like you're...
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Shannon Anahata commented,
Official comment Good recommendation here! We have this noted as something to look into later this year. Stay tuned!
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Shannon Anahata commented,
Official comment We're currently working on adding search functionality to Custom Objects this year! Please stay tuned for announcements of our EAP in the second half of the year.
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Shannon Anahata commented,
Thanks for the feedback, Thomas. While we've been quiet on Views product changes, we're still listening. There have been no decisions currently made with how Views will evolve with our product, but...
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Shannon Anahata commented,
@Janine - can you tell me more about how often you would be using a View like this? Who on your team uses this type of View? How are they using this View - to respond directly to the NPS comments? ...
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Shannon Anahata commented,
Hi all! I wanted to drop a quick intro to note that I am taking on the product management of our exploration into workflow changes, including Sandbox use cases. I'll be reviewing the google form li...