Gerard Nolan

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Latest activity by Gerard Nolan
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    Gerard Nolan created a post,

    Knowledge Capture articles

    Hello,    Is it possible to create a view for all recently created knowledge articles or alternatively is it possible to prevent a ticket from being closed without a knowledge article being created...

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    Gerard Nolan created a post,

    Most frequent number of tickets

    Hi there, This is my first post here. Basically I want to find a way in Explore on how I can get the most frequent tickets that were logged in a given time frame. For example, how many password res...