Avatar

Charlie Eriksson

  • Total activity
    40
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    22
  • Subscriptions
    12

Activity overview

Latest activity by Charlie Eriksson
  • Avatar

    Charlie Eriksson created a post,

    Change default country pre-fix for callbacks in web widget

    Hi, We are a swedish based company working with swedish customers with swedish phonenumbers.And currently, if i as a customer want to request a callback through the web widget, i always need to cha...

  • Avatar

    Charlie Eriksson commented,

    @... Thank you!It's definitely a step up, but since not all values are "live", we still can switch from for example Geckoboard and only use Zendesk for now. Hopefully this is something that will be...

  • Avatar

    Charlie Eriksson commented,

    Is there a plan to improve how often the sync occurs?For example, we are using Geckoboard to be able to create dashboards with live statistics for phone and chat since the built in ones leaves a lo...

  • Avatar

    Charlie Eriksson created a post,

    Zendesk Sell - Automated export of data

    We are missing the option to export the data from Zendesk Sell automatically. We request the option to automated the export by date/time and also set the frequency of the export (ex. day/week/month...

  • Avatar

    Charlie Eriksson created a post,

    dynamic pre-chat greeting

    Hi, I would request a feature that makes the pre-chat greeting dynamical like the rest of the widget. Our example:We are using the same widget for our two webpages, one swedish and one finish. To m...

  • Avatar

    Charlie Eriksson commented,

    This is a big problem that can be solved with a basic function, please add it soon.