Melissa Decker

1. Community
2. Feedback on Support
3. New Appearance for "Apply Macro" Box is Too Small

Speaking of the Apply Macro box... The ability to type in the Apply Macro or Assignee fields and then hit tab to select the requested option has disappeared. It may be a small thing to some, but it...

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• Melissa Decker
• Edited August 06, 2020 15:43
• 1 vote

1. Community
2. Feedback on Support
3. Advanced search functionality related to Side Conversations

I agree with this suggestion. Our agents are asking about this functionality on a daily basis. We communicate with our customers as the ticket requesters and our suppliers, shippers, etc. as side c...

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• Melissa Decker
• Created December 27, 2019 22:22
• 1 vote