Krysta Privoznik
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Total activity6
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Krysta Privoznik-
Krysta Privoznik commented,
Hi! Is there a way to set up time zones by department? We have teams in different locations and want to customize when they are activated online. Thank you!
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Krysta Privoznik commented,
Hi! We set up a language skills based trigger based on website URL, but are not seeing that it is being applied in Zendesk for offline and maybe online chats too. Is someone able to assist us to en...
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Krysta Privoznik commented,
Hi! We have the chat installed and want to turn it off for a week. Is there a simple way to turn off the chat widget on our site? Thank you!
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Krysta Privoznik commented,
Hi! We're finding out that when on certain language pages of our site, our chat widget is in a mix of English and the other language. Can someone help look into this for us to make sure that we've ...
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Krysta Privoznik commented,
Hi! Our team is new to Zendesk and having a lot of trouble understand how "missed chats" are calculated. What actions happen that make a chat "missed"? Can you help provide detail? We're seeing a l...
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Krysta Privoznik commented,
Hi there, a couple questions: 1. How do I ensure that the offline form goes out on weekends? 2. How do I create a notification to our internal team that an offline form has been filled out and need...