Darien
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Activity overview
Latest activity by Darien-
Darien commented,
Hi David Gillespie - any movement on the concerns around `jira_escalated` label expressed above in the last few months? This is really a pestering issue for us as it continuously misleads our devel...
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Darien commented,
We're well into February and our end-users are reporting this issue as of today. Both our company and Zendesk seem very unprofessional at the moment, especially asking users to go through browser s...
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Darien commented,
David Gillespie Please follow Dan Cooper's comment and either 1. Change the default value of this label as it really impacts our workflow. Not every support ticket linked to Jira is an escalation. ...