Bryan Butler
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Total activity12
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Last activity
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Activity overview
Latest activity by Bryan Butler-
Bryan Butler created a post,
Some tickets not showing up in Explore drill through
Hi, I'm trying to find out more info about a particular ticket. I know that it came in as a call to a certain number and was assigned to a group. I also have its ticket id. In Explore, I've made a ...
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Bryan Butler created a post,
Identifying the number called for conference/consultation or workaround
Hi, I'm still new to explore, so I apologize if I overlooked something, but I looked through the drilled down columns in an exported csv file and didn't see the info listed. I'll outline the what I...
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Bryan Butler commented,
Thank you Hillary! This was immensely helpful. I really appreciate the time you took to put the screenshots together and everything!
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Bryan Butler created a post,
Dashboards filtering Queries
AnsweredHi, I've been adding some queries to an existing dashboard, but when the dashboard filters via date or group/phone number, the queries I created don't get those filters applied to them. One query i...