Pete LeRoy
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Recent activity by Pete LeRoy-
Patrick, thanks for clarifying that. Pete
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Jim, Do you know for a fact that Patrick's solution doesn't help with the issue of allowing agents to create PDFs for individual articles? In other words, did you try his procedures and they did no...
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This is a followup to my post from yesterday. I received the response listed below (in bold) from Taylor Norrish, Founder of PrintFriendly.com. Can Zendesk please address this? "I've contacted ze...
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Agustin and other Zendesk clients experiencing the problem with PDF's not displaying images, I just submitted the following issue to PrintFriendly's Support: "We love the PrintFriendly print/email/...
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Sorry Sergio, I don't have any other suggestions concerning your issue. Hopefully a Zendesk Product Manager will chime in with suggestions for you. Good luck!
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If you changed your settings to allow unsafe content, it should allow <iframe> code. When you view the source code, is the <iframe> code being stripped, or is it there, but the video is just not di...
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Sergio, Are you using <iframe> tags, or something else? Pete
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Johannes, You're welcome. I actually added to my comments from yesterday. I'm glad you didn't need the additional steps. Pete
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Johannes, You don't create a custom CSS file, you use your existing Help Center CSS file, then add to it. Here are the steps I used: Right-click any page in your Help Center, then click View page ...
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Tom, I don't understand "use SSO and skin your Help Centre", but we were able to embed a YouTube video by deselecting the "Display unsafe content" checkbox in the Help Center settings under Securit...