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Ryan Sackett

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Latest activity by Ryan Sackett
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    Ryan Sackett commented,

    Hi all. I'm hoping to draw on the collective wisdom of this community :)I have a CSV of 3 months of Zendesk support tickets. I'm trying to import it into Google Sheets for analysis and I get a "Too...

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    Ryan Sackett commented,

    Hi all. I'm a user researcher and a basic user of Zendesk (not an admin or anything like that). I'm trying to get access to tickets older than 120 days so I can do some task analysis. I *think* bas...