Kris
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Activity overview
Latest activity by Kris-
Kris commented,
Adding my voice that the 7mb limit for Team, or even 20mb for Pro, is pretty sad for 2017. For a major workflow in a support service, this isn't acceptable.
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Kris commented,
I agree with Dkmedia Killowatt's suggestion. Give the option to "lock" solved tickets, and only allow agents to reopen it. There would be a new view called "Comments" where these solved tickets ...