Tiago

1. Community
2. Feedback on Talk
3. Communication between Shopify and ZenDesk Talk

Hi James. One of the featured app of Zendesk Marketplace has this Shopify integration, and also the possibility to link extra context of the customer in realtime in the ticket when the call is trig...

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• Tiago
• Created March 26, 2020 09:43
• 0 votes

1. Community
2. Feedback on Talk
3. Grouping Talk Overview by Department

Hi Kandice, you can do it with this featured app of the marketplace: https://www.zendesk.com/apps/support/snapcall/?source=featured Have a nice day

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• Tiago
• Created March 26, 2020 09:08
• 0 votes

1. Community
2. Feedback on Talk
3. Multi-Brand: Separate Call Queues for Separate Brands

Hello Montana. If you download the app below, you will be able to create those specific queues of agents for different brands. And also enjoy many more features included. Cheers.  https://www.zende...

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• Tiago
• Created March 05, 2020 15:05
• 0 votes

1. Community
2. Feedback on Talk
3. Zendesk Talk - Skill Routing

Hi Austin Vieth, solution exists with Zendesk App on the MarketPlace: it is Snapcall.io  https://www.zendesk.com/apps/support/snapcall/  A lot of other features, for front and back available and cu...

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• Tiago
• Created February 13, 2020 13:46
• 0 votes

1. Community
2. Feedback on Talk
3. Talk - agents remain available after missed call

Hi Everyone, Violeta Micu, Caroline Becherer, Wolf Hilbl, Amanda Ramos, Nate Roy, Cheers to all of you.  Just for you to know, solutions exist. Check this: https://www.zendesk.com/apps/support/snap...

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• Tiago
• Created February 13, 2020 13:39
• 1 vote