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Bonaliza Garcia

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Activity overview

Latest activity by Bonaliza Garcia
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    Bonaliza Garcia commented,

    Hi, I have a custom form that has a custom field that is editable by end user.  The custom field is a dropdown and I'm trying to populate that field depending on what the user picks. I've tried doi...

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    Bonaliza Garcia created a post,

    Custom Form - add attachement section

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    Hi, i'm making a custom form for our end-users on our Zendesk Portal. I want to add an attachment section on the form - I want to use the default attachment section on the native request form but I...

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    Bonaliza Garcia commented,

    Hey, I am not making an external app. I'm doing this within our Zendesk Portal using the templates (e.g. new_request_page.hbs). Base on my understanding, ZAFClient is used when building an external...

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    Bonaliza Garcia commented,

    Hey Thomas Verschoren, I think it's an issue with the logged in user or the session... I tried logging out of Zendesk and tried the exact code on the browser console and it worked... Any idea why t...

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    Bonaliza Garcia commented,

    @Tomer did you mean the base64 encoded? I did that, my email/token:api_token is encoded. I tried manually encoding it using one of the websites and also dis btoa('email/token:api_token'); but both ...

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    Bonaliza Garcia commented,

    Should the code then be different if using this within zendesk?

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    Bonaliza Garcia commented,

    Hi, I'm working on a custom request form for our end-users (but still within our Zendesk subdomain). When I try to submit the form and send the data to create the request, it returns with a 403 err...

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    Bonaliza Garcia commented,

    Hey,  So I did that. It matches what I used. email/token:api_token. Are you using this code in Zendesk or an external app? Is it possible that the authentication is somehow clashing with the curren...

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    Bonaliza Garcia commented,

    I also tried your code but it gave me the same error.  

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    Bonaliza Garcia commented,

    Thomas Verschoren  Yea it's giving me the correct value. I also tried encrypting the whole thing and just pasting it but it's still giving me the error message. Could you think of anything else? I'...