Ravin Subramaniam
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Activity overview
Latest activity by Ravin Subramaniam-
Ravin Subramaniam created a post,
Create query to calculate inbound support tickets
AnsweredHi, I would like to create a query to track ticket created(New) and ticket replied(by customer). Basically, I want to know the total workload for the day which normally consists of new emails + em...
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Ravin Subramaniam commented,
When an article sent for approval, is there a way to comment or insert notes for the changes required instead of doing changes directly? I'm imagining something like comment feature in word online ...
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Ravin Subramaniam commented,
Hi, I have similar request as @Albert Aguilar. Referring to the example above, I don't want "Child 1" or Child 2" fields. Instead I want one filed only. Say "Child" but the values should be depende...